FAQ’s

FAQ’s

Who operates the Texas Dance Hall Tour (TDHT)?
The Texas Dance Hall Tour is fully operated by Ray Benson and Asleep at the Wheel.

What is the Texas Dance Hall Tour?
The TDHT concept is providing a four day weekend event, touring and showcasing the chosen historic dance halls here in Texas. Accommodations, transportation and concerts will be provided and make up the “packages” we’re selling. Note: What amenities you receive are based on the package option you choose.

What is the role of the Texas Dance Hall Preservation (TDHP)?
The TDHP will be the beneficiary of our sponsors for the TDHT. They will also be volunteers at the event, helping with activities, as well as educating everyone on the history of our dance halls and what they can do to help support them.

Can I bring my child on the TDHT?
Yes, this is an all age’s event. Any participant under age 18 must be accompanied by a parent or legal guardian at all TDHT events.

How do I purchase Packages for the TDHT?
To purchase your package, click this link. Enter your personal information and choose from one of the six packages available. Once submitted, you will be contacted within 48 business hours by TDHT staff to process the reservation and take payment. Your reservation is not confirmed until payment is received. All reservations are made on a first come, first served basis.

How do I pay for my purchase?
TDHT staff will contact you to process your reservation and take payment. We accept Visa, Mastercard, Discover and American Express. You may also send a personal check, which must be received within five business days of making your reservation and be for the full amount due. Our mailing address is: P.O. Box 463, Austin, TX 78767. Checks should be made payable to Bismeaux Productions.

If I have an emergency, or need to cancel my purchase, what do I do?
All cancellations must be made in writing, signed by the participant and mailed to Bismeaux Productions (P.O. Box 463, Austin, TX 78767) or communicated via email to info@texasdancehalltour.com. A TDHT representative will confirm written notice of cancellation.

  • Cancellation is allowed until August 14th: You will be refunded your package amount, less 10% for admin fees.
  • Cancellation after August 14th until Sept 14th: You will be refunded 50% of your total package amount.
  • Any cancellations after Sept 14th will not be refunded.

If I have to cancel, can I send someone else in my place?
Yes, a substitute may attend the Tour in your place. However, you are responsible for all financial obligations and our Terms & Conditions in the event the substitute fails to comply with them. You must provide written notice of the substitution by 5pm CST August 14, 2017 to info@texasdancehalltour.com, providing the substitute’s full name, email address and phone number. TDHT will not be involved in any monetary transactions related to a substitution – the original purchaser will not be refunded, nor will we take payment from the substitute. We will do our best to accommodate all guests, but any substitution after 5pm CST August 14, 2017 can only be made upon TDHT’s approval. If we are unable to accommodate the substitution, our cancellation policy, described in the answer above, will go into effect.

Can I purchase individual tickets at each show if I don’t buy a package?
Limited individual show tickets may be available for purchase at a later date based on package sales and capacity counts at each dance hall.

Do all six package options offered let me see the same concerts?
Yes, all six packages allow everyone to see the same concerts.

If TDHT is sold out, is there a waiting list?
Yes, we will have a waiting list that will be based on the time the reservation request form is received. If someone cancels, we will contact you and you will have 24 hours to take their place.

What transportation is provided by the TDHT?
TDHT provides transportation to/from the four official TDHT evening concerts for guests who have purchased a package that includes shuttle transportation. If transportation is not listed with your package option you purchased you do not have access to the shuttles to/from the four evening concerts.

Is there any reserved seating for concerts?
If you purchase the “Texas Two-Step” VIP Couples Package or the “Cotton-Eye Joe” VIP Singles Package reserved seating is included in your package. All other packages do not include reserved seating.

What airports are closest to the Hyatt Place Houston/Katy located at 1401 N Westgreen Blvd, Katy, TX 77449?
Listed below are the two closest airports to the Hyatt Place Houston/Katy:

For additional airport info for Hyatt Place Houston/Katy please click this link.

 

Contact us:
Email: info@texasdancehalltour.com
Phone: 512-444-9885 x 125 
We will get back to you as quickly as possible!